At SouthBay Appliance Fix, accessible from our website, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information. By accessing our website or using our services, you consent to the data practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us via phone or submit a call request form. This information includes your name, phone number, and email address. We may also collect non-personal browsing data through cookies or web beacons to improve your user experience on our website.

Use of Your Information

The personal information you provide will be used to contact you via phone, email, or text for service-related purposes. We may use your information to enhance our services, respond to your inquiries, and communicate with you efficiently.

Sharing Your Information

Your information may be shared with our trusted partners for operational and service needs. These partners are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Cookies and Non-Personal Data

Our website uses cookies and similar tracking technologies to track activity and store certain information. We collect non-personal browsing data to improve the performance and functionality of our website.

Agreement to Contact

By contacting us or submitting a service request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Limitation of Liability

You waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of any claims, the maximum compensation is limited to $100.

Dispute Resolution

In the event of any dispute arising from the use of our website or services, you agree to bear your own legal fees and expenses.

Opt-Out

If you wish to opt out of any communications or have questions about this Privacy Policy, please contact us at (310) 742-5191.

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices. Please review this policy periodically for any updates. Your continued use of our website or services after any changes signifies your acceptance of the revised policy.